À propos du cours
Short text with introduction to the course + bullet points
Contenu du cours
Lesson 5: Customer support
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Introduction
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General view of a customer service
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Creating ground rules for customer support with your clients
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Skills and techniques for achieve successful customer service
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Managing a difficult customer
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Asking for feedback
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Summary
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References
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QUIZ
Notes et avis de l’apprenant
Encore aucun avis !